These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and PrimusPost (“PrimusPost,” “we,” “us,” or “our”). By accessing, creating an account, or using the PrimusPost platform, website, or services, you agree to be bound by these Terms. If you do not agree to these Terms, do not access or use the service.
1. The Service & Eligibility
PrimusPost provides an AI-augmented content repurposing studio that transforms raw text inputs, notes, and voice transcriptions into voice-matched social media posts, threads, captions, and PDF carousels.
To use PrimusPost, you must be at least eighteen (18) years of age (or the legal age of majority in your jurisdiction) and have the full legal capacity to enter into these Terms. You agree to provide accurate, current, and complete registration information during the signup process and to maintain the security of your account credentials.
2. Acceptable Use & Conduct
You agree not to misuse the PrimusPost platform. Specifically, you warrant and agree that you will not:
- Generate, upload, or disseminate content that is unlawful, defamatory, libelous, harassing, abusive, fraudulent, obscene, or infringing on any third-party intellectual property or privacy rights.
- Use the service to generate unsolicited bulk messages, spam, deceptive marketing campaigns, or malicious automated activity.
- Attempt to reverse-engineer, decompile, crawl, scrape, bypass rate limits, or disrupt the infrastructure, models, or security controls of PrimusPost.
- Circumvent credit limits, paywalls, or billing restrictions through automated means or unauthorized multiple accounts.
- Resell, sublicense, or distribute access to the platform to unauthorized third parties without our prior written consent.
3. AI Output & Human Review Mandate
Assistive Tool Disclaimer: PrimusPost uses advanced generative artificial intelligence models (including Google Cloud Vertex AI) to extract linguistic voice patterns and generate draft content. Generative AI is an assistive technology that produces probabilistic text.
No Warranty of Accuracy: Content generated by the platform may occasionally contain errors, historical inaccuracies, hallucinations, or unintentional resemblance to pre-existing public materials. PrimusPost makes no warranties, express or implied, regarding the factual accuracy, completeness, legality, or suitability of generated content.
Sole Publisher Responsibility: You are the sole author and publisher of any content you post to social platforms. Human review is strictly recommended before publishing or distributing any generated output. You assume all risks associated with the publication, dissemination, and commercial use of generated posts and carousels.
4. Indemnification Shield
To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless PrimusPost, its parent company, affiliates, officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, losses, costs, expenses, fees, and reasonable legal fees arising out of or relating to:
- Your access to or use of the PrimusPost platform.
- Any content you input, generate, publish, or distribute using the service (including claims of defamation, intellectual property infringement, or trademark violations).
- Your breach of these Terms, acceptable use policies, or applicable laws and regulations.
- Your violation of any third-party rights, including destination social media platform terms.
5. Destination Platform Compliance
PrimusPost generates content tailored for third-party platforms, including LinkedIn (Microsoft Corp.), X (X Corp.), Instagram/Threads (Meta Platforms, Inc.), and others.
You are solely responsible for ensuring that your publication of content adheres to the community guidelines, terms of service, and developer policies of each destination platform. PrimusPost is an independent product and is not endorsed by, affiliated with, or sponsored by LinkedIn, X, Meta, or any third-party social network.
6. Subscriptions, Billing & Merchant of Record
Merchant of Record: All subscription billing and order transactions for PrimusPost are processed by our Merchant of Record, Dodo Payments. When you purchase a subscription or credit pack, your transaction is executed with Dodo Payments, whose terms of sale and privacy policy also govern the transaction. Charges will appear on your financial statements as Dodo Payments or Dodo* PrimusPost.
Free Tier & AI Credits: Free accounts receive a one-time welcome grant of 1,500 complimentary AI credits, valid for 30 days from signup, and 300 complimentary AI credits each month thereafter, with no credit card required. Paid plans (Creator and Pro) receive expanded credit allocations as specified on our Pricing page. Credit consumptions are calculated per action according to our posted rates (e.g., 100 credits for multi-format generations). We may change posted per-action rates prospectively; changes apply to future consumption only and never revalue credits already granted.
Credit Packs & Expiry: AI credits purchased as a one-time credit pack do not expire and remain available on your account, including across subscription changes and cancellation. Complimentary credits are different: monthly plan credits are allocated for that billing period and do not carry over, and the free welcome grant expires 30 days after signup. Purchased credits are always consumed last, so a plan allocation is used before anything you have paid for.
Immediate Digital Delivery & Statutory Withdrawal Waiver: By purchasing a subscription or credit pack, you acknowledge and agree that digital services and AI credit allocations are provisioned immediately upon successful payment. Under the EU Consumer Rights Directive and UK Consumer Contracts Regulations, you expressly consent to immediate digital performance and acknowledge that you waive any statutory 14-day right of withdrawal once digital credits are provisioned and utilized.
Cancellation & Refunds: You may cancel your subscription at any time via the self-serve Billing Portal in your Settings. Cancellation halts future billing cycles while your access continues until the conclusion of your prepaid billing period. Subscription payments are non-refundable and we do not provide prorated refunds for partial months, except where explicitly required by applicable law.
Credit Pack Refunds: A credit pack may be refunded in full. When it is, the credits it granted are removed from your account — including any you have already used, which can leave your balance negative until your next monthly allowance. We refund the whole purchase rather than the unused portion, because that is the simpler and more predictable promise; the alternative would require us to price the credits you had already spent. Refunds are processed by our Merchant of Record, Dodo Payments. A chargeback that is decided against us has the same effect on your credits as a refund.
7. Intellectual Property & Ownership
Your Inputs & Outputs: As between you and PrimusPost, you retain 100% ownership of all writing samples, rough notes, and brand assets you submit (“Input Content”), as well as all generated posts, captions, and carousel decks produced for you (“Output Content”).
Operational License: You grant PrimusPost a worldwide, non-exclusive, royalty-free, limited license to process, format, and transmit your Input Content strictly for the purpose of executing the AI generation pipeline and operating your user account.
Platform IP: PrimusPost and its logos, user interface designs, typography systems, vector carousel templates, software code, and documentation remain the exclusive intellectual property of PrimusPost and its licensors.
8. DMCA Copyright Policy (17 U.S.C. § 512)
PrimusPost respects the intellectual property rights of creators and complies with the Digital Millennium Copyright Act (“DMCA”). If you believe in good faith that any material hosted or processed on our platform infringes upon your copyright, you may submit a formal DMCA takedown notice to our designated copyright agent containing:
- A physical or electronic signature of the copyright owner or authorized representative.
- Identification of the copyrighted work claimed to have been infringed.
- Identification of the material claimed to be infringing with sufficient detail to enable us to locate it.
- Your contact information (name, address, phone number, and email address).
- A statement of good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
- A statement under penalty of perjury that the information in the notification is accurate and that you are authorized to act on behalf of the owner.
DMCA notifications should be sent to: privacy@primuspost.com (Subject: “DMCA Takedown Notice”).
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL PRIMUSPOST, ITS DIRECTORS, EMPLOYEES, PARTNERS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING FROM OR RELATING TO YOUR ACCESS TO OR INABILITY TO USE THE SERVICE.
IN NO EVENT SHALL PRIMUSPOST'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING UNDER THESE TERMS EXCEED THE GREATER OF: (A) ONE HUNDRED UNITED STATES DOLLARS ($100 USD), OR (B) THE TOTAL AMOUNT PAID BY YOU TO PRIMUSPOST IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO LIABILITY.
10. Governing Law & Dispute Resolution
Governing Law: These Terms and any dispute arising out of or related to them are governed by the laws of the State of Delaware, United States, without regard to its conflict of law provisions. This choice of law does not deprive you of the protection of any mandatory consumer-protection rules of the country in which you habitually reside. If you are a consumer resident in the European Economic Area or the United Kingdom, you keep the right to bring proceedings in the courts of your country of residence, and the mandatory consumer law of that country continues to apply to you.
Informal Resolution First: Before starting a formal proceeding, please email support@primuspost.com with a description of the dispute and the relief you are seeking. We will try in good faith to resolve it with you within sixty (60) days. This step is a courtesy and does not extend or shorten any limitation period.
Binding Arbitration: Except as carved out below, any controversy or claim arising out of or relating to these Terms shall be settled by binding arbitration administered by the American Arbitration Association (“AAA”). If you use PrimusPost as an individual consumer, the arbitration is governed by the AAA Consumer Arbitration Rules and the AAA Consumer Due Process Protocol. If you use it on behalf of a business or other organisation, the AAA Commercial Arbitration Rules apply instead. Arbitration is conducted on an individual basis and not as a class, collective, consolidated, or representative proceeding.
What arbitration does not cover. Nothing in this section prevents either of us from:
- bringing an individual claim in a small-claims court that has jurisdiction, instead of arbitrating it; or
- seeking injunctive or other equitable relief in a court of competent jurisdiction to stop infringement or misuse of intellectual property.
Your right to opt out of arbitration. You may reject this arbitration agreement and the class-action waiver by emailing support@primuspost.com with the subject line “Arbitration Opt-Out” and the email address on your account, within thirty (30) days of first accepting these Terms. Opting out costs nothing, affects nothing else in these Terms, and will not be used against you in any way. If you opt out, disputes are resolved in court under the Governing Law paragraph above.
Where this section does not apply at all. The arbitration agreement and the class-action waiver do not apply to the extent they are prohibited or unenforceable under the law that applies to you. In particular, if you are a consumer resident in the European Economic Area or the United Kingdom, you are not bound by them: you are not required to arbitrate, and you retain every right to go to your local courts and to use any applicable alternative dispute resolution or online dispute resolution scheme. If any part of this section is held unenforceable, the rest of these Terms remains in effect.
11. Changes & Contact Information
We reserve the right to modify or replace these Terms at our sole discretion as the product evolves. Material revisions will be highlighted by updating the “Last updated” date at the top of this document. Continued use of PrimusPost after modifications take effect constitutes acceptance of the revised Terms.
For legal inquiries, notices, or support concerning these Terms, contact the service provider named below.
Service provider: PrimusPost
Data protection enquiries: privacy@primuspost.com
Contractual notices and support: support@primuspost.com